Alphasmart Dana Guia do Utilizador descarregar pdf (Página 87)

Troubleshooting 81

Appendix A

Troubleshooting

This chapter describes some common difficulties and solutions with AlphaSmart

Manager for Dana. If you’re having a problem that you don’t see described here,

consult the AlphaSmart web site or contact Technical Support.

What if my printer driver doesn’t appear in the list for printer settings?

You might need to try out a few different drivers in the list to see which one produces

the best results. Try to find a printer or model that is close to your printer. For example,

if you have a Canon i650, you should select either the i600 or i700 from the list. If you

have a LaserJet printer (any brand), select HP LaserJet from the list. For LexMark inkjet

printers, try the HP Deskjet Truepage driver.

When I click the plus sign to check connections, AlphaSmart Manager for

Dana doesn’t show that any Danas are currently connected.

• Make sure the power switch on the back or side of the AlphaHub is turned on. A

green light on the front of the AlphaHub indicates that the power is on.

• Make sure your computer is properly connected to the AlphaHub; that is, the USB

cable connecting the two is securely attached at both ends.

• Be patient. It can take up to thirty seconds for AlphaSmart Manager for Dana to

recognize devices connected to an AlphaHub and to display them in the

connection status area.

• Check that your computer recognizes the AlphaHub by using the Device Manager

to list hardware devices. (For Windows 2000 or XP: Start menu > Control Panel >

System > Hardware tab > Device Manager button, or for Windows 98 or ME:

Start menu > Control Panel > System > Device Manager tab.) The AlphaHub will

be listed in the Universal Serial Bus controllers section.

1 2 ... 82 83 84 85 86 87 88 89 90 91 92 ... 97 98

Sem comentários

Alphasmart Dana Guia do Utilizador Página 87